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Trouble setting up

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‎10-05-2016 21:42

‎10-05-2016 21:42

I've had my fitbit surge on charge all day but when I try to set it up. It says battery is a bit too low to continue.

Any advice on how to fix the issue?
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‎10-06-2016 06:03 - last edited on ‎08-13-2025 15:13 by Fitbit Moderator

‎10-06-2016 06:03 - last edited on ‎08-13-2025 15:13 by Fitbit Moderator

Welcome to the Community @Shaanal. I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Surge by following @MeylinP's instructions. After the restart process, follow the setup procedure from your Android Fitbit app.

Let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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