help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trouble setting up

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2016 21:42

‎10-05-2016 21:42

I've had my fitbit surge on charge all day but when I try to set it up. It says battery is a bit too low to continue.

Any advice on how to fix the issue?
Best Answer
0 Votes
1 REPLY 1

‎10-06-2016 06:03

‎10-06-2016 06:03

Welcome to the Community @Shaanal. I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Surge by following @MeylinP's instructions. After the restart process, follow the setup procedure from your Android Fitbit app.

 

Let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes