12-19-2016 08:06
12-19-2016 08:06
I had android when i first bought my Fitbit Surge and it was great for me when they allowed the watch to receive whatsapp notifications, but now i changed it for an Iphone5S and saw that didn´t do it to IOS as well, so my question is, will that change too for IOS or that support will remain for Android users only?
Answered! Go to the Best Answer.
12-21-2016 11:52
12-21-2016 11:52
@Josweq thanks for your question. Actually, we still don't have any information about why third party notifications work on Android but not on iPhone. As they are two different operating systems and the permissions aren't the same, then perhaps that has something to do with it. However, I wouldn't like giving you any false expectations or misleading info. We know that this is something that our users need and want, that's why our devs and engineers are always reviewing the Feature Suggestion board. That's why @YojanaFitbit has done correctly into pointing you in the right direction. Please remember the more votes and comments an idea gets the more visibility it gains.
Thanks a million for participating in the forums and for your patience! Keep an eye to the idea for updates!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
12-20-2016 08:48
12-20-2016 08:48
Hey there @Josweq! Nice to see you here, hope you enjoy the Community! Actually we've been receiving feedback about it, you can take a look and vote for this request here: "Notifications: Whatsapp, Facebook, Mail". I think your suggestion is an excellent idea and I would like to encourage you submit also your comments about it. This board is constantly being reviewed by our devs to make sure we are delivering on what our customers need. Fitbit is always striving to improve!
Let me know if you have questions about it!
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12-20-2016 12:50
12-20-2016 12:50
thanx for answering so quickly, but aside of that, can you give me a reason why that option its compatible with Android and not for Iphone? i have had already voted in what you suggested but its from almost 6 months, there´s some more precise amount of votes to reach to be answered whether it will be possible or not?
12-21-2016 11:52
12-21-2016 11:52
@Josweq thanks for your question. Actually, we still don't have any information about why third party notifications work on Android but not on iPhone. As they are two different operating systems and the permissions aren't the same, then perhaps that has something to do with it. However, I wouldn't like giving you any false expectations or misleading info. We know that this is something that our users need and want, that's why our devs and engineers are always reviewing the Feature Suggestion board. That's why @YojanaFitbit has done correctly into pointing you in the right direction. Please remember the more votes and comments an idea gets the more visibility it gains.
Thanks a million for participating in the forums and for your patience! Keep an eye to the idea for updates!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂