02-18-2017
13:32
- last edited on
02-20-2017
09:19
by
YojanaFitbit
02-18-2017
13:32
- last edited on
02-20-2017
09:19
by
YojanaFitbit
Wrong time on my Watch and it"s not time zone related. How do I update it to the correct time ?
Moderator edit: Clarified subject.
Answered! Go to the Best Answer.
02-20-2017
09:26
- last edited on
08-20-2024
10:53
by
MarreFitbit
02-20-2017
09:26
- last edited on
08-20-2024
10:53
by
MarreFitbit
It's great to have you as a new member of our Community @nort, welcome! I'll be happy to hep you with this. If you already sync your tracker, your Fitbit Surge should be changing the time automatically with your phone. If it didn't change the time, please check if the Fitbit App has the Automatic Time Zone option turn on. To do so, take your phone and open the Fitbit App > Tap on Account > tap on "Advance Settings" > and turn on "Automatic Time Zone".
1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Open the Settings app from your iPhone home screen.
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
02-18-2017 14:17
02-18-2017 14:17
The solution to the wrong time is always to sync your Fitbit. If you are having trouble syncing, here is some sync troubleshoot help
Sense, Charge 5, Inspire 2; iOS and Android
02-20-2017
09:26
- last edited on
08-20-2024
10:53
by
MarreFitbit
02-20-2017
09:26
- last edited on
08-20-2024
10:53
by
MarreFitbit
It's great to have you as a new member of our Community @nort, welcome! I'll be happy to hep you with this. If you already sync your tracker, your Fitbit Surge should be changing the time automatically with your phone. If it didn't change the time, please check if the Fitbit App has the Automatic Time Zone option turn on. To do so, take your phone and open the Fitbit App > Tap on Account > tap on "Advance Settings" > and turn on "Automatic Time Zone".
1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Open the Settings app from your iPhone home screen.
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.