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help my surge has gone wrong

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‎01-26-2017 11:26

‎01-26-2017 11:26

I'm in need for everyones help, my surge has stopped syncing and isn't keeping its charge anymore. I am charging it everyday in hope that it will correct itself. what should i do?? I've only had it just over a year.

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‎01-27-2017 04:52 - edited ‎01-27-2017 04:54

‎01-27-2017 04:52 - edited ‎01-27-2017 04:54

Hope you’re having a great day @shan0207, thanks for joining us! Of course, let me help you with that. I can give you some tips that may help the battery life of your Surge. In regards of the syncing issues, it might be related to the battery issues, anyway let's try these instructions  to make your Surge connect properly. Woman Wink

 

Please come back in case that you have any doubt about these instructions, I'll be around! Heart

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