initiate sync?

[lanceboyle]

There used to be a button on the PC app (is it an app and not a program anymore?) that would trigger a sync.  Now it seems to sync once a day at a time of it's own choosing.  Have they removed the sync option deliberately?  I wonder why?

[WendyB]

Not quite sure I understand your  question

You have never been able to sync on the computer unless you are talking about Fitbit connect. Which is a program on your computer. You just need to locate it

But in the App open it up tap on the Image of the Device. And you will see where to sync there

[lanceboyle]

Thanks for your response.

I have the app set to All-Day Sync but it only seems to sync when it chooses, no rhyme or reason, about once a day.  That doesn't sound like All-Day Sync.  Or am I misinterpreting?

[lanceboyle]

Also...

Where is the best place to get the Fitbit Connect software?  Can't seem to find it on their site and I am wary of these squirrelly download sites?

Thanks again.

[WendyB]

Windows store is squirrelly? Please Scroll down

Download from Windows store

[lanceboyle]

Already have the Fitbit app.  I thought somebody said that there is something else called Fitbit Connect?

[WendyB · Accepted solution]

That where I have been trying to take you. It doesn't say Connect until you download and install

Here is the link again to where you need to go to download it

Download for Windows store Pick the version you want to download

[lanceboyle]

Oops. Silly me!  I was using the website on the PC and that does not control sync.

Thanks for your patient advice.

Seems like only one device can be connected to the Surge at a time.