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Blaze won't sync with Ovia app

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‎01-29-2019 11:31

‎01-29-2019 11:31

Hi, my blaze won't sync with the ovia pregnancy app. Just gets stuck on the login screen and won't allow for keyboard input of fit bit account details. Any suggestions? 

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1 BEST ANSWER

Accepted Solutions

‎01-30-2019 09:06

‎01-30-2019 09:06

@Tori_t  Welcome! It's good that the community is growing! Sorry to hear that your can't link your Ovia account. The integration is between accounts and you will need to consult with the developer if they are having any issues with it. Still you can try logging out from the app, restart your phone and log back in. After this retry syncing both accounts. Also make sure that the font size isn't too big on your phone settings.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
1 REPLY 1

‎01-30-2019 09:06

‎01-30-2019 09:06

@Tori_t  Welcome! It's good that the community is growing! Sorry to hear that your can't link your Ovia account. The integration is between accounts and you will need to consult with the developer if they are having any issues with it. Still you can try logging out from the app, restart your phone and log back in. After this retry syncing both accounts. Also make sure that the font size isn't too big on your phone settings.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer