06-04-2019 23:00
06-04-2019 23:00
Is anyone else having issues with Fitbit steps and exercise not showing in MyFitnessPal since Monday morning 4 June 2019?
i have tried disconnecting and logging out and back in from both apps to no avail. Also reinstalled the MyFitnessPal app but that made no difference.
I am on 12.3.1 iOS on my iPhone 8.
06-05-2019 00:08
06-05-2019 00:08
There's an ongoing problem with the link with MyFirtnessPal. Keep an eye on the following thread which has the latest updates from fitbit:
06-05-2019 01:30
06-05-2019 01:30
My Fitbit has not synced with MFP for 3 days now. Just started out of the blue. Hopefully someone can tell me what to do to fix. I use it for the nutritional info.
06-05-2019 01:32
06-05-2019 01:32
@SunsetRunner there's nothing we can do right now as we're waiting for Fitbit / MyFitnessPal to fix the problem. Keep an eye on the main thread that I linked to earlier to keep up to date with progress.
06-05-2019 04:57
06-05-2019 04:57
Yes I am having trouble syncing with MyFitnessPal since yesterday. And I have also realised it isn’t syncing my water intake either. Hope they get it sorted out soon
06-05-2019 08:50
06-05-2019 08:50
my fitness pal also isn’t syncing!! 😫
06-05-2019 19:47
06-05-2019 19:47
That is coerce t @SunsetRunner and @Copey1965 as explained by @SteveH above. You probably will want to subscribe to the main thread linked to above.
06-14-2019 01:14
06-14-2019 01:14
I'm having the exact same problem since June 7th. It is really frustrating. I have tried all of the troubleshooting options and it still won't work
06-14-2019 07:49 - edited 06-14-2019 07:53
06-14-2019 07:49 - edited 06-14-2019 07:53
@Fitbish2019 what was MyFitneddPals response when you contacted them?
06-14-2019 14:47
06-14-2019 14:47
Exactly same problem with my Fitbit Inspire HR since same day 4 june, hope they solve this cause it starts to be really frustrating, have a plan to track and I just buy it
06-14-2019 14:50
06-14-2019 14:50
06-14-2019 14:54
06-14-2019 14:54
*update*
Both are now synced following the troubleshooting steps I had been trying all along. Myfitnesspal sorted it out from their end
06-15-2019 07:32
06-15-2019 07:32
@Michsympa the Inspire HR will never sync with MFP.
The actual sync is not even performed by Fitbit but by MFP which syncs with your Fitbit account. V not your tracker.
This sync issue was because of something on MFP and was fixed by MFP. If your still having issues please reach out MFP.
A quick search has brought up this address https://www.myfitnesspal.com/contact-us