help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 not syncing with Echelon

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-31-2021 08:26

‎05-31-2021 08:26

I recently had my Charge 4 replaced by Fitbit.  The new device is not syncing with our Echelon bike.  I have tried disconnecting and reconnecting multiple times.  Worked just fine with previous Charge 4 and Charge 3.  Any suggestions?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎06-03-2021 13:51

‎06-03-2021 13:51

How did you get it to work before? I currently have a Charge 4 and just got a Echelon Ex-5s and I can't seem to get them to sync.

Best Answer
0 Votes

‎06-03-2021 18:02

In response to steveeb

‎06-03-2021 18:02

Hello @steveeb ,

I don't know if it can help but I just found this article

Best Answer
0 Votes