Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community @DT21! 🙂
I'm sorry about the delay about this. I noticed that your post was not answered so I wanted to check if your problem has been already solved.
If it's still not, have you already granted Staywell access from the Staywell website? This will be the first step to link your Fitbit account and for both to sync together.
If you still need help with this, please let me know! 🙂
Help others by giving votes and marking helpful solutions as Accepted
Best AnswerI'm having the same problem with my versa 2 not syncing with my stay well app. All permissions have been given.
Best Answer