02-10-2015 10:03 - edited 02-10-2015 10:03
02-10-2015 10:03 - edited 02-10-2015 10:03
I am trying to get my 3rd party app at work, Staywell Health Management, to sync my info from my charge HR. Anyone else using staywell? any suggestions?
06-12-2015 13:33
06-12-2015 13:33
Welcome to the Fitbit Community @DT21! 🙂
I'm sorry about the delay about this. I noticed that your post was not answered so I wanted to check if your problem has been already solved.
If it's still not, have you already granted Staywell access from the Staywell website? This will be the first step to link your Fitbit account and for both to sync together.
If you still need help with this, please let me know! 🙂
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06-08-2019 06:28
06-08-2019 06:28
Hi, i have the same problem even after granting access. How can i fix it?
02-23-2020 08:37
02-23-2020 08:37
I have the same problem. Fitbit will not sync with Staywell app. I have given permissions.
03-30-2020 20:54
03-30-2020 20:54
I'm having the same problem with my versa 2 not syncing with my stay well app. All permissions have been given.