Endomondo spontaneously stopping the sync with FitBit

[xerastree]

Hi... is anyone else experiencing that Endomondo is spontaneously stopping the sync with FitBit?

Moderator edit: updated subject for clarity

[Starkman78]

Yes, it was happening to me a few weeks ago. I would notice that my workout didn't upload, check the endomondo settings and the accounts were unlinked. I don't know whether fitbit or endomondo were responsible and there didn't seem to be any rhyme or reason to when it would happen. I would reestablish the link, but the workouts wouldn't upload retroactively. So my workaround was exporting the workout to a file, then importing it as a "new" workout. It's been fine for the last few weeks, but I'm prepared if it starts again.

[Goldinka]

Hi,

I can see that my endomondo doesn't sync my steps. Last since was two weeks ago. What's wrong? I didn't change anything in my accounts on endomondo or fitbit 😞 Both apps are linked together...

[dusk]

Looks like I have similar problem. My step counter workouts has stopped to appear in endomondo. I' ve noticed that it just didn't updated for 2 days. I have checked endomondo and fitbit settings and everything seems to be ok there. Then I have revoked the access from fitbit and re-linked my accounts. It works, all of my recent workout data transferred to endomondo correctly. Anyone know how frequent that data link activates? Maybe I had just wait for a couple of days.

[SunsetRunner]

I just looked and see that my steps haven't transferred since 6/10 and I am still connected. I will send an inquiry to Endomondo to see what is up.

[dusk]

I have just posted a request through endomondo website about that issue.

[Goldinka]

I tried to disconnect fitbit with endomondo and then connect them, all steps which were missing are synchronized now. I didn't lost any data, so I think it works now. But it will be better that endomondo developers (and fitbit developers too?) will know about this kind of bug.

thanks to all.

[cigler]

Unfortunately reconnecting is just partial solution - when you reconnect your steps are synchronized, but only for that moment. No synchronization afterwards. Tried several times.

[dusk]

Well, that's sad. Thanks for sharing this info though. I'll post here when I'll got a reply from endomondo team.

Upd. Endomondo support has answered me.

They said they are aware about this issue, and i can use "re-link" method until it would be a solution.

[SunsetRunner]

I received the same response from Endomondo. Disconnect and reconnect while they look into it. When I did that, all my steps came through. I will use Endomondo when I bike later today and we'll see what happens.

Update: Did a bike ride and Endomondo updated Fitbit. However, my steps from Fitbit have not transferred over today since this morning when I disconnected and reconnected.

[Goldinka]

now (and I don't know how) my steps are synchronized successfully, but I have another problem. 

Synchro from Endomondo to Fitbit profile not working to me - today I use Endomondo and nothing as activity was synchronized.... It's bad, I like both apps 😕

[dusk]

Just checked it. Looks like sync now works well both ways for me. Steps transferred to endo and endo workouts transferred to fitbit activities. It's all good at first sight.

[SunsetRunner]

I've been having issues with syncing not working the last few days again.

The last 4 days just 1 of 4 bikerides synced from Endomondot to Fitbit.

My stepcounts are synced from Fitbit to Endomondo good though, and always has been.

Posted a ticket to Endomondo 3 days ago, but no answer yet.