03-20-2025 04:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-20-2025 04:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I had my Fitbit connected with MyFitnessPal for a very long time but it stopped syncing. I read to disconnect and connect it again so I did that but when trying to connect it I get this error even tho I click 'allow all' on Fitbit permissions. I tried clicking each one of the permissions individually, tried on both my phone and computer but keeping getting the same error.
Answered! Go to the Best Answer.

- Labels:
-
MyFitnessPal
03-25-2025 13:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-25-2025 13:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Have to agree here. Fitbit has been getting less and less reliable on sync to MFP, and I am not getting a Google watch...
Please fitbit get this sorted
03-25-2025 13:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-25-2025 13:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Fortunately ours appears to have started working again today without having to do anything

03-25-2025 14:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-25-2025 14:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sorry @Tornadoroo , wish I knew what I've done so I could help you

03-25-2025 15:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-25-2025 15:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Having the exact problem this started last week. Worked for one day then did not sync with MyFitnessPal and not able to connect with that app
03-25-2025 18:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-25-2025 18:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
MyFitnessPal have closed my case, and pointed me to this article -
Which basically says they're looking into it. So no concrete updates yet...
03-25-2025 20:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-25-2025 20:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 01:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 01:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I think this is a Fitbit issue though rather than MyFitnessPal as other Fitbit users are reporting they can't link to Strava or Noom. So its not isolated to MFP.
However Fitbit dont seem to be acknowledging it, and so far haven't even posted about the issue.

03-26-2025 01:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 01:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I’ve had a few emails from Fitbit asking some relevant questions about the issue so hopefully they have got the message now that there’s a problem 🙏🏻
03-26-2025 02:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 02:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
@KCMcL maybe point them to this thread so we can pile on some poor developer 😂
03-26-2025 05:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 05:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Me too. I am kind of glad it is not just me and that we now know they are working on it. Seems like a first world problem to me. I will wait a week before trying to reconnect the two apps again.
03-26-2025 09:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 09:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
to at least acknowledge there is an issue to all users. At least we know
they are working on it.

03-26-2025 09:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 09:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Well mine might have worked yesterday, but today it's back to just syncing 51 steps and nothing else

03-26-2025 09:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 09:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Same here, and had I known I wouldn't be able to reconnect them I wouldn't have tried the disconnect/reconnect solution! When is this going to fixed, Fitbit??
03-26-2025 09:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 09:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Mine worked temporarily too, and then stopped after a few days. I can't get it to sync back up now.
03-26-2025
09:46
- last edited on
03-26-2025
10:09
by
FatimaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025
09:46
- last edited on
03-26-2025
10:09
by
FatimaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Works for 24h and failed to sync again!
I'm living fitbit & google stuffs! No support from fitbit or google... so sad

03-26-2025 10:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 10:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
This is so frustrating! Has there been any announcement from Fitbit?

03-26-2025 15:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 15:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Same problem the last few days. Fitbit please fix this!

03-26-2025
17:40
- last edited on
03-27-2025
09:04
by
AndreaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



03-26-2025
17:40
- last edited on
03-27-2025
09:04
by
AndreaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hello everyone, let's give all a warm welcome to the new members of the Fitbit Community!
Thank you for bringing this to our attention and providing all the information you have about this issue.
I'd like to share some news from the official MyFitnessPal website. It looks like they are experiencing issues, which seems to be causing the connectivity problems on our end.
Please refer to this link for more information: Issues Connecting and Syncing with Fitbit
03-26-2025 23:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-26-2025 23:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Where in that article does it say server problems on their side? The error is happening on the Fitbit url when linking!
03-27-2025 01:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-27-2025 01:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
