Fitbit App not Syncing with Yunmai App

[mmccue]

Hi,

I just purchased a Galaxy S9 and everything on my Fitbit App works great except for my data from my Yunmai App no longer syncs to the Fitbit App. I've already turned on Connecting to Fitbit in the Yunmai App, deleting both Apps and reinstalling both with no luck. I recently revoked access for Yunmai connecting to Fitbit, but I don't know why/how to allow it to re-link? Help please. 

Thanks

[qvert]

I have the exact same issue 

[MelissaZ]

My scale synced with my Galaxy S9 initially, but I cannot get it to sync now. 

[AlvaroFitbit]

@mmccue @qvert @MelissaZ It's great to see that you've visited the Fitbit Community! Sorry to hear that your Fitbit app isn't syncing with your Yunmai app and for the delay in my reply. Usually you will need to go to the Fitbit application settings page (do this on a web browser using a computer), remove the app and do the same on your other app. After this link them as you initially did (usually from the other app) and you will be prompted to enter your Fitbit login information during the process. Once this is done both app should be linked together. Please notice that this integration is maintained by the Yunmai app as they use Fitbit's api to create it in the first place.

I also moved this thread to the correct board.

Let me know how it goes!

[Tolerson]

I removed both the Fitbit and Yunmai apps from my phone as you instructed.  This solution did indeed work for me.  Syncing from the scale app to Fitbit is working again.  Thank you,