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Fitbit Not Syncing With Humana Vitality

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‎01-09-2015 17:23

‎01-09-2015 17:23

My fitbit has not synced with Humana Vitality since 12/24/14 - Merry Christmas to me!  😞

 

Today, I finished the online health assessment throught Humana, and today I show steps on Humana's website.  But prior to that (and between 12/24), I show nothing.  The sync to my iPhone is working as it shows steps everyday.  The activity log on FitBit.com does not match what I'm seeing on iPhone app.

 

How do we fix this??

 

Thank you.

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‎01-10-2015 08:08

‎01-10-2015 08:08

YOu need to ask over at Humana. They use their own software and the Fitbit open API to pull your Fitbit data.

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‎01-31-2015 10:32

‎01-31-2015 10:32

I cant connect my fitbit zip to my Humana Vitality, how I can do?

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