Fitbit and Boditrax integration

[Kippygant]

I use Boditrax at Pure Gym and I am trying to connect it to my Fitbit. When I select the options to allow the sharing of my data it comes up with an error message. Any ideas how to fix this?

Moderator Edit: Clarified subject

[SilviaFitbit]

@Kippygant A warm welcome to the Fitbit Community. Thank you for the details mentioned. 

Please confirm you're following this procedure to connect Fitbit and Boditrax: 

1. Log in to your account on the app or website of a company that offers Fitbit integration
2. Find the section for connecting another account. This section is often called "Apps" or "Connect."
3. Follow the on-screen instructions and log in to your Fitbit account when prompted. 

Also you could double check with Boditrax if they offer an integration with Fitbit. 

I'll be around if you have any additional questions! 

[Savagem1988]

I have had the same issue with a server error, I have spoken to Fitbit that tell me it isn't supported which isn't great so I am now waiting on boditrax to come back to me with an update on this. 

[Thewigancasino · Accepted solution]

Hi I was having the same issue so contacted Boditrax. They have responded by advising Boditrax no longer offers integration with Fitbit, so if you see it on our website please ignore it as it will shortly be removed.

Probably not what anyone was hoping but there its and hopefully it will save others time and effort trying to link their fitbits to Boditrax

[SilviaFitbit]

@Thewigancasino Hi there. 

Thanks for taking the time to share this useful information in the forums. I'm sure it will be of help to others who might be seeking more info about this integration. 

Have a good weekend. 

[Shakey-Shane]

Thanks for sharing this as I’ve been searching for a few hours now trying to locate the link. Would be nice if the mod's could add the same information on the other threads about this subject as I only found this thread via google and not via Fitbit's own internal community search. It would save people time in understanding why they cannot find anything on it 🙂

[EstuardoFitbit]

Hi @Shakey-Shane, it is nice to see you here!

I apologize for any inconvenience caused by the delay in finding an answer to your concern.

I wanted to inform you that I have chose as the Best Answer the post that mentions Boditrax no longer supports Fitbit. For those users still looking for an answer regarding this topic, this information may be helpful.