help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app syncing extra calories in from MFP

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-16-2018 15:02

‎12-16-2018 15:02

In the last few days my Fitbit app has suddenly started duplicating calorie intakes from MFP.  If I log a meal on MFP and then go back to add something to the same meal later, I get two meals logged on Fitbit, and it shows I’ve exceeded my calories for the day. Then I have to delete the wrong meal on Fitbit. It’s very irritating. Why has it suddenly started to do this? 

Best Answer
2 REPLIES 2

‎12-18-2018 10:27

‎12-18-2018 10:27

@Carriejane Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your meals are duplicating. Make sure you are logging your food only from the MFP app as this data is transferred to Fitbit. If the issue persist try unlinking both apps (from Fitbit side go to the website Dashboard). After this link both accounts again. 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎12-18-2018 13:24

In response to AlvaroFitbit

‎12-18-2018 13:24

I have the same issue - multiple logs of breakfast / lunch / dinner. This is a relatively new issue for me - last few days only - previously all has worked smoothly. From looking on this forum, I can see that it has been an issue for some in previous years, but the problem was fixed. I only log food on MFP - I have tried unlinking both apps as below, but the issue persists. 

Best Answer
0 Votes