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Fitbit app won't sync with Weight Watchers app

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‎10-12-2017 15:11

‎10-12-2017 15:11

I've connected my Fitbit app to the Weight Watchers app today. I've checked that I've given access in the Fitbit settings, checked in the WW app that it's connected to my Fitbit. But it just won't sync! Any ideas? 

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‎10-21-2017 05:01 - edited ‎10-21-2017 05:09

‎10-21-2017 05:01 - edited ‎10-21-2017 05:09

Hi there @LizzieBee, good to see you again in the Fitbit Community! Is your tracekr syncing correctly with your Fitbit account? Have you seen any issue in updating your information on your Dashboard? Or is this issue limited only to the integration of Weight Watchers?

 

If is the latter, feel free to contact WW support directly. The reason of this is we do not have access to the data from WW.

 

  1. US or Canada: 1-800-651-6000 or http://www.weightwatchers.com/help/contactus.aspx.
  2. UK: 0345 3451500 or at uk.help@weightwatchers.co.uk.

(Is not recommendable to revoke the access of your accounts, unless is require)

 

See you later and let me know if you have more questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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