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Fitbit charge HR won't link to Lose it!

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‎04-04-2017 10:24

‎04-04-2017 10:24

Nothing seems to work, please helpNothing seems to work, please help

 

 I'm trying to link my Fitbit Charge HR to my lose it app and I keep getting this message,no matter what I do. I've tried linking on Fitbit app and on lost it app, same result every time. Please help. I'm using Samsung Android phone

 

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‎04-05-2017 08:44

‎04-05-2017 08:44

Hello @Sherifffrenchy, good to see you are visiting the Fitbit Community again. I haven't heard any issue from our end that might be causing this error. 

 

As a workaround I would recommend to restart your phone and clear the cache of you web browser as for the Fitbit app too. The following post will provide you more details about this.

 

If the issue persists, for more information about the integration, see Lose It's Fitbit FAQ page.

 

Catch ya later and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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