Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Aardwolf, have a warm welcome to the Community!
I would like to thank you for letting me know the steps provided were helpful for you and your issue is now resolved. I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
@Osutookie, have your issue been resolved as well, I'm eager to know if the steps provided were helpful to you.
Have a great day, keep me posted! ![]()
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Osutookie, it's great to have you on board. ![]()
For this situation, I would suggest to unlink your Fitbit account from your MFP account and them linking them again:
To unlink your accounts:
After this, wait for 15 minutes and go back to MFP site > Apps and under Fitbit tracker click on GET. After giving MFP to access to the Fitbit data and viceversa, please chek if they are now syncing correctly.
I hope this information had been useful, feel free to reply in case you need anything else! ![]()
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Aardwolf, have a warm welcome to the Community!
I would like to thank you for letting me know the steps provided were helpful for you and your issue is now resolved. I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
@Osutookie, have your issue been resolved as well, I'm eager to know if the steps provided were helpful to you.
Have a great day, keep me posted! ![]()
Best AnswerNot working for me, either. Since the last app update, syncing doesn't work at all anymore. Really disappointing...
Best AnswerI did the log out and reconnect and put in some food for today and it shows up but nothing shows up for food for 3/12. lol oh well
Best AnswerI tried the solution you have posted a few times and mine still will NOT connect, it still says I have another account connected. I have also tried removing and reinstalling the apps on my phone, turning it on and off etc... Still nothing is working.... I will keep trying but I could really use some help !
Thank you in advance...
Tara
Best AnswerGiys if you have followed the steps in this post at https://community.fitbit.com/t5/Third-Party-Integrations/Fitbit-needs-to-sync-with-MyFitnessPal/m-p/...
And it MFP still doesn't sync with your Fitbit account, please contact MFP. They are the ones that have control of the situation, Fitbit simply provides the doorway that the use to access your data.
Best Answer