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Fitbit not connecting to Twitter

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‎09-27-2018 12:10 - last edited on ‎09-30-2018 08:15 by Fitbit Moderator

‎09-27-2018 12:10 - last edited on ‎09-30-2018 08:15 by Fitbit Moderator

comes up with this error when trying to relink with twitter

 

Unable to request authorization with Twitter. 403:The request is understood, but it has been refused. An accompanying error message will explain why. This code is used when requests are being denied due to update limits (https://support.twitter.com/articles/15364-about-twitter-limits-update-api-dm-and-following). Callback URL not approved for this client application. Approved callback URLs can be adjusted in your application settings

 

something to do with a recent fitbit update?

 

 

Moderator edit: clarified subject

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‎09-30-2018 08:06 - edited ‎09-30-2018 08:10

‎09-30-2018 08:06 - edited ‎09-30-2018 08:10

Hello @chrisl1628.

 

Thanks for sharing that information with us.

 

It is possible something is off with the apps or the connection between them. I'd recommend trying to check that both are on the latest version.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎09-30-2018 11:22

In response to LanuzaFitbit

‎09-30-2018 11:22

The app is the latest version, tried on both the iPhone and Nokia 7

 

Fitbit 22.55.02 

 

can’t update the Fitbit if it isn’t as it won’t connect to the app, besides, it was working no problems until recently

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‎10-01-2018 09:35

In response to chrisl1628

‎10-01-2018 09:35

Hello @chrisl1628.

 

Thanks for checking on that and sharing those details.

 

I will be sharing this information with the rest of the team. As soon as we have any news on the matter we'll be sure to let everyone know about it. 

 

Feel free to let me know if there is anything else that I can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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