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Fitbit won't sync with MyFitnessPal

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Anyone else having sync issues today?

 

 

Moderator edit: subject for clarity

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It's great to see you here, @SunsetRunner.

 

I just wanted to let you know that I have moved your post from the Charge 3 board to the Third-Party Integrations board, since I think that you will be able to see more related topics about this here.

 

Now about your syncing issue, if your Fitbit account is not syncing with your MFP account, re-link the two accounts by doing the following:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to: http://www.fitbit.com/apps/myfitnesspal.

After relinking, you can verify that your accounts are syncing by using one of the following data points:
1. On Fitbit you can check for your meal summary and logged activities from MFP.
2. On MyFitnessPal, go to "My Home," then "Check-In." You should see your weight, Fitbit Steps, and Fitbit Sleep Minutes. 

 

Let me know the outcome. 😉

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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3 REPLIES 3

It's great to see you here, @SunsetRunner.

 

I just wanted to let you know that I have moved your post from the Charge 3 board to the Third-Party Integrations board, since I think that you will be able to see more related topics about this here.

 

Now about your syncing issue, if your Fitbit account is not syncing with your MFP account, re-link the two accounts by doing the following:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to: http://www.fitbit.com/apps/myfitnesspal.

After relinking, you can verify that your accounts are syncing by using one of the following data points:
1. On Fitbit you can check for your meal summary and logged activities from MFP.
2. On MyFitnessPal, go to "My Home," then "Check-In." You should see your weight, Fitbit Steps, and Fitbit Sleep Minutes. 

 

Let me know the outcome. 😉

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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This worked thank you!

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Thanks for the update, @SunsetRunner.

 

Those are great news, I am glad to hear that the instructions provided worked. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
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