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How do I connect Fitbit to Omada Health account?

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‎04-21-2015 17:00 - last edited on ‎03-31-2023 10:59 by Fitbit Moderator

‎04-21-2015 17:00 - last edited on ‎03-31-2023 10:59 by Fitbit Moderator

How do I connect my Fitbit to be tracked in my Prevent Omada Health account?  In Prevent is says attached but then there is no update and no data is transitioning.

 

Thanks!

 

 

Moderator edit: Clarified subject and label 

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23 REPLIES 23

‎04-03-2017 20:30

In response to neecy

‎04-03-2017 20:30

I have the same problem.  

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‎08-24-2017 19:14

In response to neecy

‎08-24-2017 19:14

Mine wasn't syncing even though Omada confirmed it was connected. The problem for me was that I was logging steps manually since the omada app wasn't pulling them in automatically. I was told that may be overriding the auto sync. When I stopped logging manually, after a couple days, they started populating. I hope this helps! My problem now....they don't seem to populate very often, but I won't complain.

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‎09-13-2017 16:01

In response to Jss0869

‎09-13-2017 16:01

@Jss0869 welcome aboard! Thanks for sharing this with the community. Hey, out of curiosity did you link Fitbit with Omada Health or with Human API? Do let me know!

 

Looking forward to your new comments. Smiley Happy

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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‎12-30-2019 18:36

In response to MariamV

‎12-30-2019 18:36

I would also really appreciate some help on this solution to get my Omada scale to sync with my Fitbit. Syncing Foods added on Fitbit to the Omada app would also be helpful.   

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