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Is MapMyRun still supported by Fitbit?

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‎03-20-2021 04:34 - last edited on ‎03-20-2021 10:54 by Fitbit Moderator

‎03-20-2021 04:34 - last edited on ‎03-20-2021 10:54 by Fitbit Moderator

Is fitbit not supported by MapmyRun anymore its not in the list of devices?

 

 

 

Moderator edit: subject for clarity

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9 REPLIES 9

‎03-20-2021 10:53 - edited ‎03-20-2021 10:58

‎03-20-2021 10:53 - edited ‎03-20-2021 10:58

Hello @Jonnyologist Welcome to the community forums! 

 

I have investigated and I found that MapMyRun is supported. You can find more information here: 

https://www.fitbit.com/global/us/technology/partnership/mapmyrun. 

 

You can share distance and calories from Fitbit to MapMyRun. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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‎03-20-2021 10:57

In response to WilsonFitbit

‎03-20-2021 10:57

Screenshot_20210320-175532_Samsung Internet.jpg

 

Can't see it in the list when I go to connect device? 

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‎03-26-2021 07:31

In response to Jonnyologist

‎03-26-2021 07:31

@Jonnyologist Thank you for the screenshot! 

 

This is odd but if you don't see MapMyRun there, I recommend following the steps below: 

 

  1. Log into MapMyRun.
  2. Click the Improve tab and then select Device Connect.
  3. Find Fitbit on the list and click the Connect button. You're taken to fitbit.com.
  4. Log in with your Fitbit credentials.
  5. Go back to MapMyRun and go to your workout dashboard.
  6. Click the Import Workouts button
  7. Next to Fitbit click the Sync button. One month of your step history will be imported.

Currently, MapMyFitness apps include MapMyRun, MapMyHike, MapMyRide, and MapMyWalk.

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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‎03-29-2021 04:14 - edited ‎04-24-2021 08:08

In response to WilsonFitbit

‎03-29-2021 04:14 - edited ‎04-24-2021 08:08

Map my run. Map my ride. Map my fitness, map my walk. Are all the same app. If any of them are listed. 

However it would not be Fitbit that doesn't support Map My Run. It would be Map My Run that decided to drop fitbit. 

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‎04-24-2021 00:41

In response to WilsonFitbit

‎04-24-2021 00:41

This seems like old instruction. There doesn't seem to be an improve tab on Mymaprun app or website and Fitbit isn't listed in the Apps & device section as shown in Jonnyologist screenshot.

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‎04-29-2021 02:08

‎04-29-2021 02:08

My mapmywalk app also does not have ability to conect to fitbit. When will this be fixed or stop lying to us and remove it from works with us page on fitbit site.

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‎04-29-2021 18:15

In response to Pisihelena

‎04-29-2021 18:15

As mentioned above @Pisihelena it is up to MMR to fix this. We can not tell you when MMR will fix this, it is their problem and they, not Fitbit, can fix this. 

Does the MMR web site still say that they link up? If they do not link with fitbit, it will be up to them to let fitbit know. 

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‎04-30-2021 05:06

In response to Rich_Laue

‎04-30-2021 05:06

Yes, but Fitbit has on its site, that it connects to MMR and if its not true, then Fitbit should take it down.

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‎04-30-2021 07:59 - edited ‎04-30-2021 08:02

In response to Pisihelena

‎04-30-2021 07:59 - edited ‎04-30-2021 08:02

Yes Fitbit has it on their site, because for many years MMR has been syncing with Fitbit. 

Has anyone told Fitbit that MMR has decided to not sync with fitbit? 

Checking MMF website I see they have decided not to support fitbit anymore. 

You may want to contact MMR and ask them to tell Fitbit that they no longer support fitbit. 

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