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Lost all data when paired with MFP

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‎05-07-2021 15:58

‎05-07-2021 15:58

I just added my Fitbit to MyFitnessPal and then went to sync my Fitbit and literally lost all of my data from today! Is there anyway to get it back? 

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‎09-25-2022 12:28

‎09-25-2022 12:28

Hi there @meganrllns. Welcome to Community Forums.

 

I'd recommend you check on this article regarding, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Hope this helps.

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‎09-25-2022 12:28

‎09-25-2022 12:28

Hi there @meganrllns. Welcome to Community Forums.

 

I'd recommend you check on this article regarding, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Hope this helps.

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