10-07-2018
15:45
- last edited on
10-08-2018
04:58
by
AlejandraFitbit
10-07-2018
15:45
- last edited on
10-08-2018
04:58
by
AlejandraFitbit
I have linked my Fitbit and MyFitnessPal accounts and they are showing correctly synced but nothing is being written to either account. No exercise is on MyFitnessPal and no food is on Fitbit. I have revoked access and I have tried to restart my phone and uninstall the apps and anything I can think of but it still does not work. I called Fitbit but they told me it just be something on MyFitnessPal's end so call them.
They do not have any form of customer support other than an email and I've been waiting for a day now. Can anyone else help me out? This honestly is being being much harder than it needs to be. I just want some help with this so I can use my new Fitbit the way that I want.
Thank you
Moderator edit: subject for clarity
10-08-2018 05:00
10-08-2018 05:00
It's great to see you here @Tthoth.
I just wanted to let you know that I have moved your post from the Versa board to the Third-Party Integrations board, since I think that here you will be able to see more related topics about MFP.
Thanks for troubleshooting this issue by yourself, I recommend taking a look at this post and follow the instructions provided there.
I hope this helps, let me know the outcome.
10-08-2018 05:13
10-08-2018 05:13
10-10-2018 04:06
10-10-2018 04:06
Thanks for the update @Tthoth.
Since your Fitbit data is syncing correctly with your Fitbit account, I recommend contacting MyFtinessPal to assist you with this.
See you later.