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MyFitnessPal isn't syncing to Fitbit

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I have linked my Fitbit and MyFitnessPal accounts and they are showing correctly synced but nothing is being written to either account. No exercise is on MyFitnessPal and no food is on Fitbit. I have revoked access and I have tried to restart my phone and uninstall the apps and anything I can think of but it still does not work. I called Fitbit but they told me it just be something on MyFitnessPal's end so call them.

 

They do not have any form of customer support other than an email and I've been waiting for a day now. Can anyone else help me out? This honestly is being being much harder than it needs to be. I just want some help with this so I can use my new Fitbit the way that I want. 

 

Thank you

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

It's great to see you here @Tthoth.

 

I just wanted to let you know that I have moved your post from the Versa board to the Third-Party Integrations board, since I think that here you will be able to see more related topics about MFP.

 

Thanks for troubleshooting this issue by yourself, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I have already done this but just did it again. Still did not change
anything. When I go to myfitnesspal there is not "check in" option though.
What else can I do?
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Thanks for the update @Tthoth.

 

Since your Fitbit data is syncing correctly with your Fitbit account, I recommend contacting MyFtinessPal to assist you with this.

 

See  you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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