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People App does not sync

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‎11-21-2018 23:57

‎11-21-2018 23:57

Whenever I open the People App, I get all the people but also get a message at the top of the screen that says, "Sync failed on one account." I then click on that message and choose Fix account. I get a message that says, "your account was updated successfully." Yet, when I open People App again I get the same stuff. Why wont it stay fixed? Thank you
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‎11-22-2018 05:34

‎11-22-2018 05:34

@PerterP Welcome! It's great to see you around! Sorry to hear that your apps aren't syncing. So the issue happens on the Peoples app side right? Still you can try revoking its access to your Fitbit account on the website dashboard. Then relink both accounts and you initially did and see if this helps.

 

I also moved your post to the correct board.

 

Let me know how it goes!

Alvaro | Community Moderator

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