04-03-2015 04:54
04-03-2015 04:54
Just got my Fitbit Charge. I linked in my myfitnespal account with no problem. But, when I attempted to link my Withings account Fitbi says invalid user ID and password. I double checked that I had the Withings user ID and password correct, it is, there seems to be some sort of an issue.
Am I doing something wrong? Or, is there some sort of outage?
06-07-2016 12:23
06-07-2016 12:23
Is it broken again? I'm getting that error message right now:
06-08-2016 15:42
06-08-2016 15:42
It's broken for me right now, getting the SAME error as everyone else.
Fitbit folks?!?
06-10-2016 05:57
06-10-2016 05:57
For those of you still having this issue, AndrewFitbit and I were both able to successfully work around this by linking our fitbit accounts with a blank/empty withings account (one that does not have a scale yet associated with it).
There are more details in this thread:
https://community.fitbit.com/t5/Third-Party-Integrations/Withings-Scale-Integration/m-p/1405692#U140...
Once the "fresh" account is linked, you can add your devices and profiles, and they will link fine to other fitbit accounts successfully, as well as sync data successfully.
06-13-2016 07:17
06-13-2016 07:17
06-13-2016 07:56
06-13-2016 07:56
I'm still able to use the workaround:
06-30-2016 05:28
06-30-2016 05:28
For what it's worth, linking accounts seems to work fine for me now (regardless of whether the account is new or not) - however data from my Withings scale is no longer syncing with Fitbit.
Data from my scale *IS* syncing with MyFitnessPal, however - but Fitbit's side appears to be broken yet again.
06-30-2016 09:59
06-30-2016 09:59
My Withings scale is no longer syncing info Fitbit. Stopped working 4 days ago. Data is going to Withings, but not to Fitbit. Association still there, intact. I've tried unlinking, and re-linking. Please fix this, Fitbit!
06-30-2016 15:15
06-30-2016 15:15
I'm having the same problem. And yes it started about 4 days ago. Withings support website claims that the issue was fixed about a day ago and if needed you just needed to unlink and re-link the two accounts together. Well I did that yesterday and it's still broken. Maybe I should just buy an Aria