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Steps overwriting when syncing activity from Strava

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‎08-07-2015 06:56 - last edited on ‎12-05-2015 06:08 by Moderator Alum

‎08-07-2015 06:56 - last edited on ‎12-05-2015 06:08 by Moderator Alum

I log all my activities via Strava and I want to keep doing that, but when I sync them with fitbit the actual steps get overwritten with estimated steps (usually about 500 per mile fewer)

Can I stop this happening? The heart rate data (which is probably more accurate than the fitbit) doesn't overwrite so I'm not suer why the steps would.

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎08-09-2015 21:22

‎08-09-2015 21:22

Welcome to the Fitbit Community @gt79. It's great to have you here. I would recommend revoking the access between your Strava and Fitbit accounts and link them once again. This should settle everything up.

 

I have moved your post to the Third-Party Integrations board because is more related to this topic. Thanks for stopping by, see you around. Cat Very Happy

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‎08-10-2015 00:16

In response to EdsonFitbit

‎08-10-2015 00:16

Thanks. I have done that so will see if it works correctly after my next activity.
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‎06-26-2016 20:53

In response to gt79

‎06-26-2016 20:53

I am running into the same issue.  Did the revoking/re-granting of permissions work?

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‎07-03-2016 03:43

‎07-03-2016 03:43

Yes it did work, but I've just noticed the same thing happening again, so will be trying it again. 

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‎07-03-2016 07:47

In response to gt79

‎07-03-2016 07:47

I recently tried this solution to no avail. I decided to just revoke access. I guess I am too leaderboard conscious.

Sent from my iPhone
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