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Strava to Fitbit data

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‎08-12-2018 10:10

‎08-12-2018 10:10

I synced my Strava and Fitbit accounts.  When I just went for a 46 minute bike ride (7.4 miles), it shows up in Fitbit as a 29 minute bike ride.  How can I fix this problem?

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‎08-13-2018 12:23

‎08-13-2018 12:23

@jblack A warm welcome to our Community! Sorry to hear that the data on your Fitbit account doesn't reflect the data on your Strava account. I suggest  make sure that the activity has been completed and saved on your Strava account before trying to update your Fitbit account. Also make sure that you didn't manually logged the activity on your Fitbit account. Finally you can try relinking both accounts to see if the data gets corrected by revoking each app from the other and linking them again as you did it at the beginning.

 

I also moved your post to the correct board.

 

Let me know how it goes!

Alvaro | Community Moderator

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