Unable to connect Fitbit + Bitmoji + Snapchat.

[aprzy]

Unable to connect snapchat to Fitbit for the Bitmoji watch face, any suggestions?

Moderator Edit: Clarified Subject + Format.

[mia19]

OK it turns out I need to connect my Fitbit versa to WIFI as well.  Now I can use the clockface finally.

[DrStem15]

That still didn't work for me. My error stats swip up then down. Doesn't work nor is anything downloading. 

[MyroslavaBune]

I have exact same issue...
Not sure why noone is helping with this... 😞

[shlcmps]

Still not working. It used to woek like few montha ago. I tried different clock faces and tried to switch back but it stopped working. Tried the teoubleshooting tips, still not working. I have a fitbit ionic since 2yrs ago.

[Aelfric]

I tried doing all the steps you listed, but it keeps showing server error! I don’t think it has to do with Snap chat. It should be from your end! Please fix it! 

I really really love the Bitmoji clockface. 

[lisaligus]

Yours is the first post I've seen that is having the same problem I am having. I get to various percentages and then it stops. Did you get it resolved yet?

[MyroslavaBune]

Nope... no resolution and no response from Fitbit... 😞

[Lesatlyme]

Hi! No still waiting😡! It does seem to work okay on 86% but just wonder what’s missing 🤔!!!

Sent from my iPhone

[BelaAnabela]

Created new account for snapchat, fitbit and bitmoji.

I can successfully link bitmoji to snapchat.

Fitbit Versa is connected to my iPad iOS 12+

Fitbit Versa is connected to my WiFi.

I have latest version of all three apps.

Fitbit app does not allow me to select 'Connect', it is greyed out.

Definitely it is the fitbit app issue!

[BelaAnabela]

OK, after 3 days of trying I think I found out what the issue was.

My iPad was showing via fitbit app that my versa is connected to wifi. But as soon as I go out from 'wifi' page it disconnects versa from wifi.

I took old iPhone 6 and versa this time was remembering the wifi connection.

Right now after 5 minutes, my bitmoji teleporting is on 88%.

Try reinstalling/updating fitbit app. If that doesn't work, then I would suggest if you don't have a spare device, to factory default your existing device, but make sure you do backup your data.

[Angieds]

I'm trying to connect my bitmoji which is linked with snapchat with the Fitbit bitmoji clockface I try to connect and it just takes me back to the previous app and says I can be found.  Any suggestions? 

[KellyR19]

Following all these steps and uninstalling and reinstalling all apps i am still unable to get snap chat to connect, cant get the bitmoji clock!! 

[møs]

Try to log in with E-mail address, and not your username. Works for me.

[Dm2122]

Updating the fitbit app helped!! Thank you

[thavashen.v]

I was able to link snapchat and bitmoji but screen is blue on my versa 2. Not sure what's going on. Followed all steps. When I how into settings keeps saying no internet access. But I'm connected. Please assist. 

[TerezaCZ]

Hey, I had the same problem and I found a way to fix that - you need to toggle all permissions for the clock face (open the clock face, click on see all details and there are permissions, when you toggle them all, it fixes the problem).

Hope it helps! 🙂

[MyroslavaBune]

Thank you so much!!!
This worked for me as well.... I am connected now and it works!!!

[ionicuser22]

I have updated everything, reinstalled everything, and set all permissions appropriately.  When I get to the bitmoji clock face page, it will not let me click on the “Select” button.  It is grayed out.

below is a red box that says “To install this clock, make sure the fitbit app on your phone and your Fitbit device have the latest update.” 

There is noting left for me to update or reinstall. Any help?

[Angel711]

• I was downloading Fitbit and I my wifi on. It worked well so I tried to download the bitmoji screen and it worked. Wifi needs to me on it to work. 

[Quinngirl10]

I can get my bitmoji to come up but it's a really old one. I've tried everything I can think of to do but it still brings up the old one.