10-11-2015 14:19
10-11-2015 14:19
Answered! Go to the Best Answer.
08-07-2017 06:18
08-07-2017 06:18
Am on an iPad .... do not have computer. So how do i unsync? Have gone into FitnessPal and it still shows as connected even though i punch 'diconnect'.
08-07-2017 13:04
08-07-2017 13:04
08-16-2017 06:13
08-16-2017 06:13
How do I do this within the Fitbit app?
08-17-2017 12:23
08-17-2017 12:23
Hey @Julie0711! Currently, it's not possible to unlink applications from the Fitbit app. You need to follow the procedure from the online Dashboard.
Hope this helps!
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10-03-2018 15:25
10-03-2018 15:25
Hello,
I have revoked access for MFP in fitbit, as well as clicked "disconnect" in MFP, and it is STILL syncing. I have tried exiting out of both apps. I have tried deleting and re-installing both apps...still syncing! Anyone have any ideas?
10-04-2018 08:41
10-04-2018 08:41
Welcome to the Forums @taralynnc.
Thanks for trying all of those steps before posting in here.
I'd like to ask some questions:
Knowing this would let us find the best way to proceed.
Look forward to your reply.
01-27-2019 19:43
01-27-2019 19:43
This is currently happening to me. I revoked it but when I try to disconnect is does nothing. Also my fitbit is still showing on mfp. Were you able to resolve your issue?
01-29-2019 07:46
01-29-2019 07:46
Hello @SunsetRunner.
Thanks for sharing those details and trying to revoke the access.
Since it is still showing up over there, I'd recommend trying to get in touch with MFP directly so that they can help you determine what is going on. Given that these integrations are developed by our third parties, they should be able to help you figure out what is going on.
Feel free to reach out with any further questions.
06-13-2019 08:17
06-13-2019 08:17
I have tried revoking the access but when I go to my Fitbit page it does not show that I am connected to My Fitness Pal. I try to disconnect from my phone but that button is not working.
06-13-2019 12:05
06-13-2019 12:05
06-16-2019 07:27
06-16-2019 07:27
Welcome to the Forums @aela3. Hello @CharliT.
I apologize for the delay in my response. @aela3 Thanks for trying the steps that have been recommended. @CharliT Thanks for coming in to share that it can take some time.,
@aela3 If it is showing on the app but not on the Web Dashboard, it could be that the app has not loaded all of the information properly. In this case please try logging out of the app and then logging back in. That will force all data to be reloaded.
With the time that has passed it should have worked by now, like @CharliT mentioned.
Please keep us posted on how it goes or if there are any other questions.
06-17-2019 09:04
06-17-2019 09:04
I hadn't been able to sync with my fitness pal so I followed the directions to revoke access How do I now link them back so they will work together
06-18-2019 09:54
06-18-2019 09:54
Welcome to the Forums @susnhag.
Thanks for bribing this up and trying to disconnect them like I recommended.
Please follow these steps to connect your Fitbit and MyFitnessPal accounts.:
I hope you find this useful! Let me know if there are any other questions on the matter.
09-17-2020 08:23
09-17-2020 08:23
I have revoked access and clicked disconnect in MyFitnessPal but still when I open myfitnesspal back up it is connected again 😞 How can I permanently make this disconnect. Fitbit is pushing bad data to MFP so I want it to stop. I'm almost ready to ditch my fitbit for a tracker that won't be connected.