Very recent Strava syncing issues

[SunsetRunner]

I use Strava to sync my rides into Fitbit.  Has worked seemlessly until a couple days ago.  It started as a huge delay (hours).  Last night took some time.  Now this morning's ride hasn't synced (it's been almost 3 hours).  Curious if anyone else has been having this issue.

[Jabafats]

Same issue here. I sync with Strava on every ride; today, no sync. My buddy uploaded to Strava directly just fine on same ride, so seems to be an integration issue.

[SunsetRunner]

To be clear, I use Strava just for the ride (mostly because it has the ability, if I so choose, to share to social media).  I have Strava import into Fitbit, and let Fitbit work its magic/use it for the fitness/physical/biometric data.

[SunsetRunner]

For kicks, I decided to try a fix from when it wasn't working about a year ago this time.  I am now thinking I should not have done that.  I did the "revoke and reconnect thing".

This error came up: {"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}.  However, Fitbit and Strava, both on their respective sites, show them as reconnected and with permissions for write and access.

[N8teGee]

Same issue here! 

I think it's some sort of server issue, hopefully it will get fixed quickly. 

[ABauerRunner]

I got the exact same issue. Must be an IT issue behind the scenes.

[Jaxouk]

Yup.. My run this evening didn't sync to strava either.. 

Becoming an annoying habit.. Same issue a few weeks back and took long enough to fix

[Veco]

Me too, same exact error.

{"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}

Tried on two pc's and on two separate internet connections.

[SunsetRunner]

Getting the same thing feom my ride today.

I tried the revoke access and reconnect but get the error 500 when clicking connect on strava.fitbit.com

I got round it by downloading the fitbit activity as a .tcx file and then manually uploading it to Strava.

[AndrewFitbit · Accepted solution]

Hey all, thanks for reporting this. We'll investigate and see what's going on. 

Edit: This should be resolved now. Thanks again for the reports!

[SunsetRunner]

I was able to reconnect Strava and Fitbit. Will my two rides from today that didn't sync originally because of this issue now sync since it appears to be resolved?

[Veco]

I'm guessing they won't.

But you can export your activity from fitbit then manually import it into strava. Like Nairnster has.

[SunsetRunner]

Seems to be working again properly.  I deleted the activity from Strava, and then after a while the fitbit activity did sync across to Strava.

[SunsetRunner]

No, I meant FROM Strava TO Fitbit.

Regardless, I figured that would be a stretch.

We'll see this morning if it's truly fixed.

[sa_zu]

Still not syncing from Fitbit to Strava!

few days ago I downloaded the file uploaded to strava manually... but as next week I'll be on a trip for 10 days I won't have my computer with me! You better solve this asap!

[SunsetRunner]

It's working for me. Has synced from Fitbit to Strava 3 rides over the
last two days.

[sa_zu]

I revoked access again and again connected. After 30min it synced my last training from this morning. Ok, it seems to work now.

[YuliyaL]

Doesn't wok for me still. See screenshots from FitBit and Strava.FitBitStrava

[SunsetRunner]

This isn't solved.  It appears to be broken again.

[YuliyaL]

I don't use fitbit, but my company has this fitbit challenge thingy. I am using Garmin and sync  to Strava all my runs and rides. I thought I can sync Strava to fitbit and participate in the challenge, but no luck.