Water logged in Fitbit not syncing to Hydrate Spark

[HeavensCreation]

When I log my water intake through Hydrate Spark's app it syncs to my Fitbit app, but when i log my water through Fitbit it does not sync to Hydrate Spark's app. How do i resolve this?

Moderator Edit: Clarified subject

[SilviaFitbit]

@HeavensCreation A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

I would like you to revoke access to the Hydrate Spark's app in the Fitbit Dashboard by doing the following:

1. From the fitbit.com dashboard, click the gear icon > Settings > Applications.
2. Click Revoke Access to disconnect an app from your Fitbit account.

Let me know how the troubleshooting goes. I'll be around if you have any additional questions! 

[HeavensCreation]

ok, I revoked access to Hydrate Spark's app, but that doesn't really fix the main issue.

[SilviaFitbit]

@HeavensCreation Thank you for getting back. 

Once you have revoked access to Hydrate Spark's app please link the accounts again and check if the information syncs between the two. If you're still experiencing difficulties, contact Hydrate Spark Support team. 

I'll be around if you have any additional questions.