What does the integration between Fitbit and Fitstar do?

[SaylorMan]

Hi

Can anyone tell me exactly what this integration between Fitbit and Fitstar does?

I read about it and decided to make a Fitstar profile. I logged into it by using my Fitbit profile. I checked under services in both apps that they are allowed info from each other. I have now completed four excercises in Fitstar but nothing shows up in my Fitbit dashboard. Am I supposed to manually sync each Fitstar workout somewhere, after I complete them?

I am using a Charge HR by the way. Before each workout I manually started a workout on the Charge HR. Could this be the reason for my problems?

Any help will be much appreciated.

Moderator edit: Updated subject for clarity.

[SaylorMan]

Nobody with some input here?

[SunsetRunner]

I just seen Fitstar offer on QVC, what is it?

[SunsetRunner]

 All I ever see is an entry created in the fitbit dashboard under recent exercises. Thats about it for integration. 

[SaylorMan]

Thx. Finally got it to work. The problem was that I previously started the workout by holding the button on my Charge HR.

[MatthewFitbit · Accepted solution]

@SunsetRunner FitStar is an integrated app, which means that it works in conjunction with your Fitbit.com account. It offers a Personal Trainer program, which provides bodyweight workouts that are designed to scale to your fitness level and provide challenging, but appropriate workouts that you can do anywhere. You can learn more about FitStar on their integration page or at FitStar.com.

[SunsetRunner]

Thank You Matthew, seen it on QVC when they sol ALOTTA Charges! Wish I had bought stock!!!Jeff Inskeep

[StephanieNC]

Hi SaylorMan,

I'm having the exact same problem.  After reading your post, I was careful not to start the activity tracker on my Charge HR before starting my FitStar workout.  Sadly, the data from my FitStar is still not showing up under my activity.  Did you have to do anything else to get it to sync?

Thanks!

Stephanie

[SaylorMan]

Hi Stephanie

I didn't do anything else in order to make it synch. As soon as I didn't start a manual workout on the tracker, it worked perfectly.

Only thing i I can think of is to try to revoke access to fitstar and allow it again.

Sorry

[SunsetRunner]

Try removing the sync from both fitbit as well as fitstar. Also if youre linking to myfitnesspal unlink that too from fitstar. Then log into fitstar with your fitbit account and see if that helps. 

Im doing it from the website and not the app since I dont have an ios device. Has been working fine for me.

[StephanieNC]

Thanks for the tip!

[Ruthmoses]

Hi,

I have just started using FitStar anfd I like it. But for some reason, although it is connected to FitBit (I use Surge, by the way), the FitStar workouts do not appear in my my Exercises.

Everything looks right, but.... nada 😞

Can you help?

Many thanks 

[SaylorMan]

Do you start the workout from the Surge? If so, then that is the problem. Just start the workout in Fitstar and when it is done it should automatically be registered in Fitbit as well. Along with you heartrate data from the Surge.

[Ruthmoses]

No, I start and do the entire workout on FitStar from muy iPad

[SaylorMan]

Sorry. I don't know what the issue is then.

[Ruthmoses]

Thanks anyway 🙂

[Silaena]

Having the same problem as well - wether i'm doing yoga or fitstar, nothing shows up on my fitbit dashboard.

[StephanieNC]

I had the exact same difficulty with my Charge HR.  I was logging in to FitStar using my FitBit account.  I had to create a username and account in FitStar so that I could disconnect the FitBit from within the FitStar application.  When I reconnected, everything worked!

Here's the article that support sent me.

http://support.fitstar.com/customer/en/portal/articles/1510917-why-isn-t-fitstar-connecting-properly...

Good luck!

[Ruthmoses]

Hi,

Did that, nothing works 😞

Wrote to FitStar support and am now waiting for them to get back to me.

Cheers

Ruth

[ferrisll]

Did you ever figure this out? I am having the same issue. I have revoked access, re linked, etc. but I get no integration whatsoever. The only thing it lets me do is sign in with fitbit. It doesn't even sync my weight in my profile, which is weird because it did it originally. And there is no exercise link or HR or anything like that. I like fitstar and it isn't like it is vital to sync, I can just type the workouts in manually. But they made such a big deal about the merge, it would be nice if it worked or there was some workable support.