04-18-2014
16:35
- last edited on
12-05-2015
12:02
by
AngelaMa
04-18-2014
16:35
- last edited on
12-05-2015
12:02
by
AngelaMa
Withings scale came up before I logged on and asked me to download. What is it and do I need it?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@LyndaV If you have a Withings scale, you can connect it to your account via this page. If you do not own a Withings scale, you do not need to take any further steps.
Let us know if you have further questions that we can answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@LyndaV If you have a Withings scale, you can connect it to your account via this page. If you do not own a Withings scale, you do not need to take any further steps.
Let us know if you have further questions that we can answer.
Thank-you - I just got that this is a brand of bathroom scale! I thought it was some obscure fitbit grading system! I will ignore it - I have a Tanita. Many thanks, Lynda
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@alexnev wrote:
Hi, withings scale sync with fitbit stopped working. Scale syncs with own app and web server just fine!
I would try restarting it and see if that works:
https://help.fitbit.com/customer/portal/articles/1041329-how-do-i-restart-my-tracker-
Best AnswerHello - I am experiencing the same issue. Were you able to resolve it? If so, please let me know how you did. I disconnected and reconnected my Withings account, but that did not work.
Thanks!
Best Answer