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06-06-2016 10:42
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06-06-2016 10:42
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I'm getting an error when I try integrate Fitbit's service with my Withings scale. I tried to use this site: https://www.fitbit.com/weight/withings
and I get the following error:
- Cannot link Withings profile at this time. Withings server returned the following error: The userid and publickey do not match, or the user does not share its data.
My user name and password are correct. I can see the list of profiles on my account, but once I try to select one and move forward I get the aforementioned error.
01-30-2019 23:32
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01-30-2019 23:32
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Mine probably stopped working more recent than 25th. My Body scales are not great at WiFi so I had a few days backlog that came through in one hit to Withings app but not to Fitbit because of this sync error.

01-31-2019 08:11
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01-31-2019 08:11
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Hello @Ian64, @Danielzan and @RobinWC.
Thanks for taking the time to share your feedback and experience on the matter.
Any updates on the matter will be posted in this thread. I will be closing this thread from further comments to keep the board organized.
Feel free to reach out with any further questions.


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