05-10-2019 15:55
05-10-2019 15:55
where am i supposed to see my peloton workouts on my fitbit dashboard. i have a new bike and my peloton account is linked to fitbit.. and each workout is "sent to fit bit"....
but i dont see anything any where. where and how is this supposed to show up on my fitbit dashboard...I have a new charge 3 (have previous ones but the charge 3 is the one that i use now)
05-10-2019 17:37
05-10-2019 17:37
They should show up under the exercise tab,
If the rides are sent to Fitbit.
05-11-2019 05:57
05-11-2019 05:57
05-11-2019 09:59
05-11-2019 09:59
@endersgame29 third party apps are responsible for their connection to Fitbit, the best advice we're can give is to contact Peloton Support
Other than that, the only recommendation a user can do from fitbit is revoke access and through Peloton link the two accounts up again.
05-12-2019 07:05
05-12-2019 07:05
05-12-2019 08:34
05-12-2019 08:34
When you did the initial link up, which site was the process initiated from?
The instructions sound like every ride might need to be shared individually, but I don't have a peloton account.
In any case either party could reach out to the other party for assistance.
05-14-2019 11:25
05-14-2019 11:25
Welcome to the Forums @endersgame29. Hello @Rich_Laue.
@Rich_Laue Thanks for being around to help! @endersgame29 Thank you for sharing all of those details on the situation and trying what has been recommended.
@endersgame29 In this case I'd like to ask if you had the chance to try to disconnect the apps like @Rich_Laue recommended above? That will definitely help to make sure they syncs properly.
Let me know if you have any further questions.
03-24-2020 00:53
03-24-2020 00:53
I cant even get the fitbit to connect. after the ride, I will hit the share button and when the fitbit option comes on, I hit that. It wants me to sign in and then the screen goes all white and nothing happens
05-07-2020 06:39
05-07-2020 06:39
same here 😕
05-07-2020 07:20
05-07-2020 07:20
@goingtomakeit if this share button is on the Peloton I would suggest going to the Peloton community.
@wondersmith_rae I'm not sure which one of the issues above you are seeing.
05-07-2020 07:25
05-07-2020 07:25
The white screen after putting in my password
05-07-2020 09:45
05-07-2020 09:45
What device is this white screen on @wondersmith_rae your Fitbit app or your Fitbit tracker?
05-07-2020 09:58
05-07-2020 09:58
The Peloton. When I try to share to Fitbit or just link up with Fitbit it asks me for log in and then I put in my password and the box goes white like its going to load something but doesn't.
12-07-2020 12:54
12-07-2020 12:54
can you un-revoke 3rd party app access?
12-07-2020 13:01
12-07-2020 13:01
No @J_Forman you will need to go to the third-party app and connect the two accounts. The way you initially set up the connection.
@wondersmith_rae since the problem is with Peloton I suggest asking them.