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syncing my Inspire to a new iphone

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‎09-28-2020 06:00

‎09-28-2020 06:00

I got a new iphone and my when I go to the Fitbit app on my phone to sync with my fitbit, it says, "no device found."  Not sure what I need to do so the fitbit recognizes my phone.

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‎09-28-2020 06:03

‎09-28-2020 06:03

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone.

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2 REPLIES 2

‎09-28-2020 06:03

‎09-28-2020 06:03

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone.

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‎09-28-2020 06:12

In response to SteveH

‎09-28-2020 06:12

You nailed it. Thanks!

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