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Day/Week/month/Year steps won’t update

When I tap on ‘Steps’ to see my weekly totals the app just shows a blank. It tells me how many days streak I have but not the total number for day/week/month/year etc and often has the spinning ‘update’ wheel at the bottom, but never updates. 
Please tell me that this can be fixed…

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22 REPLIES 22

Thank you, uninstalling/reinstalling the app worked

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Brilliant David, thank you. This 

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has been driving me mad for days 👍

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I have been a loyal fitbit user since 2015; I am loyal now because all my historical data is stored with the fitbit ecosystem but I really feel the app and insights hasn't evolved quickly enough.

 

I had the same issue here (steps not viewing weeks/month/year); It was fixed by deleting and reinstalling the app. However, we shouldn't have such basic issues occuring. Consumers will vote with their wallets...I hope we can continue to see innovation and updates with fitbit.

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