07-24-2025
14:20
- last edited on
07-24-2025
15:39
by
EstuardoFitbit
07-24-2025
14:20
- last edited on
07-24-2025
15:39
by
EstuardoFitbit
Hi I recently purchased a tt20 phone - android 10 software - any issues with this ? Will download app but cannot connect to watch
Answered! Go to the Best Answer.
Best Answer@Dungarvan674 From my search, that phone uses Android GO. The Fitbit app can have significant issues with Android GO. The exact words in my search said, “The Fitbit app is generally not compatible with Android GO devices.”
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
@Dungarvan674 From my search, that phone uses Android GO. The Fitbit app can have significant issues with Android GO. The exact words in my search said, “The Fitbit app is generally not compatible with Android GO devices.”
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Dungarvan674 it is nice to see you are interested in being part of the Fitbit Family! @LZeeW You are very helpful this time, and yes, you are right!
Another thing to keep in mind is that the Fitbit app recently has increased the minimum requirements of compatibility. It used to need Android 10 or higher, but now you will need a device with at least Android 11 or higher. Unfortunately, your device will not be able to install the app.
Best Answerthanks for the update
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer