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My experience with the Versa 4

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‎11-20-2022 16:33 - last edited on ‎11-25-2022 17:10 by Fitbit Moderator

‎11-20-2022 16:33 - last edited on ‎11-25-2022 17:10 by Fitbit Moderator

Most every app I click on is not available. Fewer watch faces. Now I know why it was so cheap. I may go back to the Versa 2. At least I had more choices with it?

How do we let them know we're unhappy?

 

Moderator Edit: Clarified subject

 

 

Best Answer
8 REPLIES 8

‎11-21-2022 02:47

‎11-21-2022 02:47

Anyone? Everyone.

It's not most every app, it's all of them, because no SDK is available to third parties, so expect to *never* see any app other than those already installed in your tracker.

If you want to complain, or "suggest" as they say, vote here: https://community.fitbit.com/t5/Feature-Suggestions/3rd-Party-Apps-on-Sense-2-and-Versa-4/idi-p/5248...

 

Although I won't hold my breath, better ask for a refund while you can and buy an actual smartwatch.

 

Best Answer

‎11-22-2022 21:52

In response to SunsetRunner

‎11-22-2022 21:52

I'm extremely dissatisfied and disappointed but I got this watch with accrued work credits so practically for free. I got one for my wife and mother-in-law too.

 

I would like to have the ability to answer calls on my watch and be able to do other things that more capable watches are able to do (Galaxy Watch 5 and Pixel Watch) heck the Amazfit seems better and it's far cheaper.

 

Only iOS users can currently answer calls on their watches with the latest firmware update whilst us Android users are waiting on the update.

 

In the future though I'll be going with Samsung watches henceforth

Best Answer

‎11-23-2022 05:16

‎11-23-2022 05:16

I’m disappointed in the way it hasn’t saved any maps since I got it on Saturday (19Nov22) and the interface is too sensitive. If I barely touch it, it stops my current exercise. I’m going back to my Versa 3 and am going to initiate a return on the Versa 4. I’ve honestly never been so disappointed in a product that I return it. Ever. 

Best Answer

‎11-23-2022 09:43

In response to Iggyandspike

‎11-23-2022 09:43

I went back to my Versa 3 and the minute I started using it, I realized how much better the user interface is. I’m not sure what they were trying to accomplish with the Versa 4, but it didn’t work. I boxed up my Versa 4 and will be dropping it at FedEx this afternoon, per the return instructions. At least that part was easy. As I said earlier in another post, I’ve never returned something simply because it didn’t meet my expectations, so this is a first. 

Best Answer
0 Votes

‎11-23-2022 11:50

In response to Renjaja

‎11-23-2022 11:50

I just saw that the firmware update is available that allows answering of calls on Versa 4.  Just loaded it and it works!  Can't make calls, but that is fine.

 

Best Answer
0 Votes

‎11-23-2022 14:42

In response to TimmB

‎11-23-2022 14:42

Only currently available for iOS users and not Android users.

Best Answer
0 Votes

‎11-24-2022 10:29

‎11-24-2022 10:29

I was disappointed enough to return it. Not with the device itself as it worked fine for me, but there are enough missing features with no commitment from Fitbit to add them back that it made no sense for me to keep it for now. I’ll stick with my 3+ year old Versa 2 until they either show dates for the important missing features to me or release firmware that brings them back, or I’ll look for alternatives when my Versa 2 no longer works.

 

Best Answer

‎11-24-2022 16:37

‎11-24-2022 16:37

Big disappointment!!!! Thought I was splurging getting the 4 and not the 2! Sounds like the 2 would have been a better choice. I've had it for 24 hours and I hate it!! All the things I though I could do I can't. I had an Alta HR so this was a big upgrade for me. 

Best Answer