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New Versa 4 not working

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‎08-15-2024 09:43

‎08-15-2024 09:43

My new Versa 4 arrived in the mail yesterday. After setting it up, I noticed that it was not functioning correctly. Before I even walked anywhere this morning, it logged that I walked 8 miles! It didn’t record my sleep last night at all. It shows that I logged over 20,000 steps yesterday before I even put it on. I’m so confused. I had a great experience with my Versa 2 that finally died a few weeks ago after over 4 years of use. My Versa 2 never had these problems. Any insights as to what is going on?

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‎08-16-2024 05:50

‎08-16-2024 05:50

Update, I tried restarting it multiple times but I’m still suspicious that it is over tracking my steps. This morning I woke up to 20,000 steps and no record of sleep. Anyone else experiencing this? My old Versa 2 that worked up until a month ago had no problems tracking my sleep and consistently logged my steps during the day at more realistic for me numbers like 8000.

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‎08-16-2024 05:50

‎08-16-2024 05:50

Update, I tried restarting it multiple times but I’m still suspicious that it is over tracking my steps. This morning I woke up to 20,000 steps and no record of sleep. Anyone else experiencing this? My old Versa 2 that worked up until a month ago had no problems tracking my sleep and consistently logged my steps during the day at more realistic for me numbers like 8000.

Best Answer