help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not recognising manual added activities

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-12-2025 19:33

‎04-12-2025 19:33

Versa 4, not recognising activities selected from list, eg water jogging

Best Answer
2 REPLIES 2

‎04-15-2025 11:48

‎04-15-2025 11:48

My Versa 4 also does not recognize activities that I've been logging for years - Crossfit, Bootcamp, Weightlifting...they appear in a list but the app won't allow them to be used. 

Best Answer

‎04-16-2025 13:02

‎04-16-2025 13:02

I started having the same problem today. For years, I have been able to log my "Pilates" classes in the app. Pilates is listed as an option to choose, but after I enter the info and try to save it it tells me "invalid activity name" or something similar to that. Doesn't make sense since I chose that activity name from their exercise list. Is Fitbit aware of this problem and working on fixing it? 

 

Best Answer