Readiness score not showing up

[Karmlovich]

So it's showing that the readiness score is available to everyone, but every time I've tried to add the tile, it takes me to sign up for premium.

I've uninstalled/reinstalled, rebooted, logged out & in, cleared cache, made sure my app is up to date.  All the things.

I tried chatting with tech support on X but that got me no where.

Any ideas of what I'm missing?

Am I the only one?

Moderator Edit: Clarified subject.

[Karmlovich]

Yes!

Exactly.   It's sad too because I've been with them for so long.  

[JuanFitbit]

Hi everybody! Thank you for your messages and efforts. 

Our team has been monitoring this and informed me that this should be solved. 
Please make sure that you have the latest Fitbit app installed. 

I would also suggest you all to have a look at this.

How do I set up daily readiness as an existing readiness user? 

[docos]

Thank you but a bit late. The problem could have been acknowledged a week ago, with a request for patience. That way people would not have wasted time reloading the app and trying other solutions. But thanks anyway.

[kfine3]

I've made sure my app is up to date (I'm on version 4.26.1 updated Sep 19, and I don't even see the option to try to add the readiness score tile.

[Karmlovich]

Yeah, mines definitely up to date.   If you go to device, then gallery there is a tile option for readiness.  But it still says "try premium" 

[Karmlovich]

It's definitely not solved.

My app is fully up to date 

When I try to add the tile, it says "try premium" 

Thanks 

[JuanFitbit]

Hi everybody ! Thank you for your messages and feedback. I've informed Support and they'll be looking into this. 

Hopefully it will be solved soon. 

[AndreaFitbit · Accepted solution]

Hi everyone. Thank you for sharing your Readiness score queries.

Please update your Fitbit app to the latest version in order to get it available (please be patient, it's been slowly rolling out, thank you). 

Have a nice day!