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Versa 4 charging cable damaged

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‎08-10-2024 00:17 - last edited on ‎08-10-2024 05:02 by Fitbit Moderator

‎08-10-2024 00:17 - last edited on ‎08-10-2024 05:02 by Fitbit Moderator

One of the 4 charging 'pins' seems to have been pushed inside. It seems to be charging fine for now? Should I be concerned?

b88bf23a-19bd-489c-a1d0-d99f38fa4aaa.jpg

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-10-2024 04:10

‎08-10-2024 04:10

@rohandesai I would definitely get a replacement charger. It will eventually fail to charge your device. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎09-01-2024 22:05

‎09-01-2024 22:05

@Moderator- Is this covered under warranty? 

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‎09-02-2024 11:31

In response to rohandesai

‎09-02-2024 11:31

@rohandesai   I don't know for sure, but please contact Support to get an answer.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

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