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Versa 4 draining quickly

‎04-17-2025 08:15 - last edited on ‎04-17-2025 17:31 by Fitbit Moderator

‎04-17-2025 08:15 - last edited on ‎04-17-2025 17:31 by Fitbit Moderator

I loved this watch but ever since the latest software update the battery drains so quickly. It used to last for days, now I have to charge 2x a day. It'll be at 100% when I take off charge, then I'll instantly 91%.  It's shuts off in the middle of my walk?? This is not right and something should be done about it.  I paid for a watch that works, and it doesn't, through no fault of mine. 

 

Moderator edit: clarified subject.

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4 REPLIES 4

‎04-17-2025 17:30

‎04-17-2025 17:30

Hi and welcome to the community forums @Radadguy123. 

Thank you for taking the time to share this information regarding your Versa 4. Sorry to know the difficulty that you are experiencing. 

Please make sure to follow the points listed in this help article: Extend your Fitbit device's battery life. 

Best Answer
0 Votes

‎04-22-2025 11:45

‎04-22-2025 11:45

I am having the exact same issue! My battery would last 2-3 days before the update. Now I charge it to 100%, almost the minute I unplug it goes to 89%. Two hours later I’m at 77%. Then the next time I look at it, it’s dead. I contacted Fitbit and they said it was normal use… I mentioned several times it clearly happened as a direct result of the update and the rep seemed to disregard any possibility of that being the cause. I am past my warranty… they offered me a 35% off discount on a new one. No chance I’m getting a new one with this kind of service. I’m so disappointed. It’s the principle. So many others are having issues after the update and the company doesn’t take responsibility.

Best Answer

Tuesday

In response to JessLandry

Tuesday

It sucks. I was a big fan and advocate.  I bought versa 4 for the whole family a year or so ago.  But that update killed it and they just don't seem to care. 

I have up.  I put it in the drawer.

I bought an amazbit band 7 for $40 and it does everything I need.  Plus lol it'll scan your food to log it.  Literally took a picture of my breakfast, and it broke it down by ingredients... 

Good luck!

Best Answer

Tuesday

In response to JessLandry

Tuesday

Same issue here. I’ve had my Versa 4 since 11/22 brand new and charged it maybe weekly. I only get notifications for: texts, calls, my one CC and FB Messenger. I don’t use it for music etc, display is normal brightness 6 seconds. Battery on the charger will show 100% and as soon as I take it off, it’s instantly at 98. This morning, I was at 72% and now at the current post time I’m at 56%. It’s been worse since 214.24 update. At this rate, there may be a replacement coming or switch to another watch. Hate to do that; I’ve been a longtime Fitbit supporter since 2018.

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0 Votes