Versa 4 is showing the incorrect time

[Adityatechnoob]

My versa 4 shows GMT time (5hrs30mins too slow) for India (kolkata) time. Would anyone be able to help me fix this? I tried restarting, factory resetting, and changing to other times on the app. Please, any help would be appreciated.

Moderator Edit: Clarified subject

[Adityatechnoob]

i think fitbit has resolved the issue

(atleast it did for me)

[buvankc]

Yup issue has been resolved now

[Raipur71]

Yes , finally .Thank god after all the struggle.

[LizzyFitbit · Accepted solution]

Hi everyone, and a warm welcome to our new members.

Thanks for the details and screenshots provided, as well as your efforts while working on this matter. I want to let you know that this issue was escalated to our team and they got it resolved to all our members.

I appreciate your patience and if you continue seeing the wrong time, I'd suggest opening the Fitbit app and pulling down on the Today screen to force a sync.

[GinaVarghese]

Yes...woke up to correct time 🙂

[Raipur71]

Ya , it got fixed last night and was relieved. Thought that maybe fitbit
has stopped , listening to all the news about fitbit .

[Giribrew]

Yes it did at about midnight India time

[Giribrew]

Yes. At about 12.43 a.m. I woke up and saw that the time was correct.

[Raipur71]

It ha been corrected at about midnight IST .All good .

[SatyaShakti]

Problem on floors count and calorie burn features are still there.

[LizzyFitbit]

Hi everyone, it's good to see you again!

Thanks for the update, I'm happy to hear that your Versa 4 is showing the right time. Because this issue was already resolved, I'm going to close this thread from further comments to prevent any confusion.

If you continue having issues with the time, check this help article which describes some troubleshooting steps that have worked for other members. Keep in mind that you can always start a new thread if you have a different question. Have a good one!