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Versa 4 is stuck in do not disturb and sleep mode

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My versa 4 watch is stuck in sleepmood and do not disturb.  How do I fix that?

Moderator Edit: Clarified subject

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Hi there @Rebeccatompkins! Welcome to the Fitbit Community! 

Thanks for reporting the situation you're having with your Versa 4.

Please try to restart your watch: press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

Then try to change the clock face:

  • With your device nearby, in the Fitbit app, tap the Today tab and then devices icon and then your device.
  • Tap Gallery and then Clocks tab.
  • Browse the available clock faces. Tap the clock face you want and then Install.
  • Sync your device with the Fitbit app. 
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