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Versa 4 stop during a workout

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‎11-03-2023 00:25

‎11-03-2023 00:25

When ever im workout either its weightlifting or eliptical the watch stopped the exercise in the middle for no reason.

How I fix it?

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4 REPLIES 4

‎11-03-2023 04:28 - edited ‎11-03-2023 04:32

‎11-03-2023 04:28 - edited ‎11-03-2023 04:32

Welcome to the Fitbit community, @niba10!

Please check if there's an Auto Pause option in the settings of preferred exercises that is set to On. If so please switch it off and see if that will get things fixed for you.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎11-04-2023 07:37

In response to Talahthas

‎11-04-2023 07:37

there is no option like that im on versa 4

Best Answer

‎11-04-2023 12:54

In response to niba10

‎11-04-2023 12:54

I've just checked that in Versa 4's user manual, @niba10. This Auto-Stop option only is available for run, walk or bike ride exercises, that's why this came to my mind.

If you haven't already tried, I'd suggest to turn off your device and restart it to hopefully get rid of the issue you have.
Before doing so please sync your Versa 4 to not lose any data it has tracked so far. Then please perform these steps:

Screenshot 2023-11-04 205218.png

Next please start your device by holding it's button until you'll see the Fitbit logo on it's display.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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0 Votes

‎11-07-2023 23:57

In response to Talahthas

‎11-07-2023 23:57

not working, it still stops after 10 min in the workout

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