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Versa 4 stopped working

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‎11-29-2023 01:52 - last edited on ‎11-27-2025 14:51 by Fitbit Moderator

‎11-29-2023 01:52 - last edited on ‎11-27-2025 14:51 by Fitbit Moderator

I have just had to relegate my 4th fitbit in 7 years to the bin. I bought my versa in September '21, and yesterday it stopped working. I'm very disappointed, and will not be buying another device from you. Each one has expired about 2 months after the guarantee has run out! 

 

Moderator Edit: Clarified subject.

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3 REPLIES 3

‎11-30-2023 05:53

‎11-30-2023 05:53

HI @Hil-82 - unfortunately you don't say why it stopped working or what the problems were.

If you would like help more information would be useful, as it may only be a temporary fault.

Author | ch, passion for improvement.

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‎11-30-2023 11:55

In response to Guy_

‎11-30-2023 11:55

Hi. I was swimming in my fitbit, only for about 10 mins in shallow water. It was working when I was in the pool, but when I came to wipe it when I was drying off it was dead. I thought it might have run out of battery, but it would not charge, and no lights were on. It is definitely a gonner! I am very disappointed with the life of all the 4 fitbits I have bought, and sadly I will not be buying another. Hilary Temple

Sent from Outlook for Android<>
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‎11-30-2023 14:40

In response to Hil-82

‎11-30-2023 14:40

My most recent fitbit, the Versa 3, just died after 2 years of ownership, and since Google ended the ability to participate in challenges,  I no longer feel loyal to the fitbit brand.

I have since purchased a Galaxy 6 watch it just blows my previous watch out of the water in terms of functionality and  usefulness. I especially like the exercises that are available with being charged a subscription price. This is what a smart watch should be!

 

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